Privacy Policy

1.1 Personal Information Collected Through Input

We may collect Personal Information when you register for an account on the Website, App and/or Service, when you use the Goosechase Service, during communications with you and/or when you make payments through the Service, through user support, and/or by way of user surveys. This Information includes your Identity Data, Contact Data, Profile Data and Marketing and Communication Data and real-time information about the location of your device. You may decline to allow the Service to collect your location information. Note, however, that opting out of the Service’s collection of location information will cause its location-based features to be disabled. If you connect to the Website, App and/or Service using credentials from a third-party application such as Facebook or Twitter, you authorize Us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your third party application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender, friends' names and profile pictures, and networks, in which case the specific information collected from the third-party application will be displayed to you when you log in through such application. You may, however, access our Website, App and/or Service without providing any personally identifiable information.

1.2 Personal Information Collected Automatically

Goosechase may also collect certain information from visitors to and customers of the Website, such as Technical Data, Transaction Data and Usage Data. This information is logged to help diagnose technical problems, and to administer our Website in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

We may also use technologies such as cookies, beacons, scripts and tags. These technologies are used in analyzing trends, administering the website, tracking users' movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies. For more information about our use of cookies and how to opt-out of cookies, please see our Cookie Policy located at: http://goosechase.com/cookie-policy.

Our website may include social media features or other tools, such as the Facebook Login or Like buttons, the Facebook Pixel and widgets, such as the Share this button or interactive mini-programs that run on our website. These features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie or pixel to enable the feature to function properly or record that you visited our Site. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing it. Information collected by these social media businesses is set out in their privacy statements.

1.3 Children

We do not knowingly collect or solicit Personal Information from anyone under the age of 13 or other applicable “Designated Age” (as that term is defined in the Terms of Service) in the User’s jurisdiction or knowingly allow such persons to register for the Service (as that term is defined in the Terms of Service http://goosechase.com/terms-of-service). No one under the applicable Designated Age in their jurisdiction may provide any Personal Information to us or on the Service. Further restrictions in this respect are set out in the Terms of Service http://goosechase.com/terms-of-service.

2.1 Purposes for which we will use your Personal Information

We have set out below, in a table format, a description of all the ways we plan to use your Personal Information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we are using your information.

2.2 Promotional offers from us and advertising

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

If you have opted in to accept cookies, we may use cookies to provide advertising about our company and products to you through third-party advertisers, including Facebook and Google. These advertisements may appear on other websites. For more information on how we use cookies, please see Section 2.6 below as well as our Cookie Policy located at http://goosechase.com/cookie-policy.

2.3 Third-party marketing

Where required by law, we will get your express opt-in consent before we share your Personal Information with any company outside our company for marketing purposes, including service providers who perform marketing services on our behalf, such as conducting surveys, sending communications to you on our behalf, or serving advertisements to you. For a current list of our sub-processors, please see: http://goosechase.com/sub-processors.

2.4 Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us using the details set out below at any time.

Where you opt out of receiving these marketing messages, this will not apply to Personal Information provided to us as a result of a service purchase, service experience or other transactions.

2.5 Change of purpose

We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at http://goosechase.com/contact.

If we need to use your Personal Information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

2.6 System Logs & Cookies

We may use cookies to track content usage and traffic on the Website, App and/or Service.

If you opt in to receive cookies, we use third-party ad companies such as Facebook to help provide some of our advertising services. These third parties may place cookies on your computer and collect data about your online activities across websites or online services.

Our cookies also keep track of which websites referred you to Goosechase and which pages you visit on our Website. If you have a Goosechase account, this information may be linked to your account; however, Goosechase only uses this information to address a customer support issue or otherwise in the aggregate to track Website performance.

Our webpages may also contain electronic tags known as web beacons that we use to help deliver cookies on our websites and count users who have visited those websites.

For more information, please see our Cookie Policy located at http://goosechase.com/cookie-policy.

If We plan to use your Personal Information in the future for any other purposes not identified above, We will only do so after informing you by updating this Privacy Policy. See further the section of this Privacy Policy entitled 'Amendment of this Policy'.

3.1 Game Organizers

Personal Information and User Content submissions in a Game (including videos, photos, location check-ins and, your username) will be accessible to the Organizer of that Game. In certain Games your email address will also be shared with the Organizer, who may use it to contact you for marketing or other purposes, but this be made apparent in the App prior to joining a Game if, by joining that Game, your email address will be shared with the Organizer. The Organizer may download submissions and use them for their own purposes. You understand and agree that an Organizer's use of information collected from you (or as authorized by you) is governed by the Organizer's privacy policies.

3.2 Third Party Applications

If you connect your Goosechase account to a third party application (such as a social media platform), Goosechase may automatically share your activity with that service, including your User Content submissions in Games. You understand and agree that that such information may be attributed to your account on the third party application and may be published on such service. Although this information may be automatically shared by default, you will always be able to turn off sharing before making a submission, and we inform you of the controls that you can use to limit the sharing of this information in your account settings. The third party application may also provide similar controls.

You understand and agree that a third party application's use of information collected from you (or as authorized by you) is governed by the third party application's privacy policies and your settings on the relevant service, and Goosechase's use of such information is governed by this Privacy Policy and your Goosechase account settings.

3.3 Third Parties

We have put in place contractual and other organizational safeguards with our agents to provide a reasonable level of protection for your Personal Information (see further Security below). In addition to those measures, We will not disclose or transfer your Personal Information to third parties without your permission, except as specified in this Privacy Policy (see further Important Exceptions below).

From time to time We may employ third parties to help Us improve or otherwise make available features on the Website, App and/or the Service, whether through the provision of maintenance services, database management, web analytics or otherwise. For a current list of our sub-processors, please see http://goosechase.com/sub-processors.

Goosechase may provide Personal Information collected from you, to its service providers as necessary to enable the service provider to perform its obligations to us. They will be subject to contractual restrictions prohibiting them from using or disclosing any Personal Information for any other purpose.

Our servers and sub-processors are located in the United States (although this location may change from time to time) and accordingly your Personal Information may be available to the U.S. government or its agencies under a lawful order, irrespective of the safeguards We have put in place for the protection of your Personal Information. By using our Website, App or Service, you consent to the hosting of your Personal Information in the United States. We reserve the right to store and process Personal Information outside of the United States, and will use commercially reasonable efforts to provide you with at least 30 days’ notice of any such changes in the processing location.

3.4 Important Exceptions

We may disclose your Personal Information to third parties without your consent, where permitted or required by law, for example if We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when We believe in good faith that such disclosure is required by and/or in accordance with the law.

We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

5.1 Retention

We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, Non-personal Information, Account recovery, or if otherwise required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy.

We share your Personal Information within our company and with third party service providers. This will involve, if you are based in the European Union, transferring your data outside the European Economic Area (EEA).

Many of our external third parties are also based outside the European Economic Area (EEA) so their processing of your Personal Information will involve a transfer of data outside the EEA.

If you are based in the European Union, whenever we transfer your Personal Information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Where the country has been deemed to provide an adequate level of protection for Personal Information by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Information the same protection it has in Europe.
• Where we use providers based in the U.S., we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to Personal Information shared between the Europe and the U.S.

5.2 Deletion

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the personal information;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; or
• Comply with a legal obligation;

To exercise your rights to delete described above, please follow any of the steps hereunder;

• submit a request by sending us an email at hi@goosechase.com;
• fill out a request by following the relevant steps on this form; or
• delete your account, as well as all the data held on you from within the web or mobile app.

Your data deletion request will be responded to within 10 days of reception, and if eligible, deleted within 28 days.

9.1 Your California Privacy Rights (CCPA)

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Amongst other things, the CCPA provides Californian consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

9.2 Children's Online Privacy Protection Act (COPPA)

We do not knowingly collect any information from individuals under 13 years of age and our platform should not be used by individuals under the age of 13 unless and/or until the relevant institution has acquired consent and authorization for an individual under the age of 13 to use our product, and for Goosechase to collect information from such individual in a manner compliant with this Privacy Policy and permitted by COPPA.

Where consent and authorization are acquired, we would only collect data that is necessary to provide and improve our experiences. Please note that individuals under the age of 13, Game Creators, or legal guardians, may delete or withdraw consent for the processing of the individual's information at any time.

If you have any questions about reviewing, modifying, or deleting the personal information of a child under the age of 13, please contact us at hi@goosechase.com. Similarly, please contact us as soon as possible at hi@goosechase.com if you believe we have inadvertently collected the personal information of a child under 13 without proper consent so that we may delete such data.

9.3 United States - FERPA and state education privacy laws

Our platform may be accessed by teachers, schools, universities, and other educational institutions. Through access to our platform, we may unknowingly, inadvertently, and indirectly collect personally identifiable information from or about students, which may include educational records as defined and governed by the Family Educational Rights and Privacy Act (FERPA).

Should we collect such data, We would consider this data to be strictly confidential and would not use any such data for any purpose other than providing and improving our platform for the relevant educational institution or on that educational institution’s behalf.

9.4 Students Online Personal Information Protection Act (SOPIPA)

Please note that We do not use student data for targeted advertising purposes. We do not use collected information to create an identifiable profile of a student and would only use de-identifiable and aggregated data to improve our platform.

Our collection, use, and disclosure of such data are governed by our contracts with educational institutions; in which, the provisions of COPPA, FERPA, SOPIPA, and other applicable laws that relate to the collection and use of personal information of minors and/or students, but not by the provisions contained in this Privacy Statement.